If you need to file a claim regarding a missing, damaged or
defective item, you will have to fill out our below claim form.

Unfortunately, we do not accept any claims via the telephone.
Sorry, but No Exceptions as this allows us to properly
research and document all claims to better serve you.


Claim Form
It may take up to 10 Business Days to receive a response
REMINDER: We are CLOSED on FRIDAYS and WEEKENDS.
 These days do NOT count as business days.

For damaged items, please keep the items and all original boxes & packing material.
We will be sending UPS to investigate the damage(s) in order to expedite the claim.
In most cases we will send out your replacements while the damaged claim
is being processed so you can complete your job in a timely manner.

Full Name as on order
Company (if any)
Invoice #
Email
Fax #


SHIP TO Address		 Note: It is important to provide the exact SHIPPING address below. Please make sure it is the address that we shipped your order to or you will delay your request.
City
State Zip Code
ITEM 1 (Model#)
Quantity damaged, missing or defective for Item 1:
Description of
the problem
with ITEM #1
ITEM 2 (Model#)
Quantity damaged, missing or defective for Item 2:
Description of
the problem
with ITEM #2
ITEM 3 (Model#)
Quantity damaged, missing or defective for Item 3:
Description of
the problem
with ITEM #3
ITEM 4 (Model#)
Quantity damaged, missing or defective for Item 4:
Description of
the problem
with ITEM #4

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